Privacy Policy
1. Who we are
This website is operated by Mark Matthews, trading as ClearView Search, an independent Google Ads consultancy.
For the purposes of UK data protection law, Mark Matthews is the data controller responsible for the personal information described in this Privacy Policy.
Email: hello@clearviewsearch.co.uk
Website: [YOUR WEBSITE ADDRESS]
2. Information we may collect
We may collect personal information that you provide when you contact ClearView Search or request a service, including:
-
Your name
-
Work email address
-
Telephone number, if provided
-
Company name
-
Website address
-
Information you provide through an enquiry or contact form
-
Information about your Google Ads account or advertising activity
-
Information you provide when requesting a Free Google Ads Audit, consultation or paid service
-
Communications between you and ClearView Search
We may also collect technical information about how you use this website, such as your IP address, browser/device information and cookie preferences.
3. How we collect your information
We may collect information when you:
-
Complete a form on the website
-
Contact us by email or other means
-
Book a consultation
-
Request a Free Google Ads Audit
-
Ask about or purchase a paid service
-
Provide access to a Google Ads, Google Analytics or related advertising account
-
Use the website, where cookies or similar technologies are enabled
4. How we use your information
We may use your information to:
-
Respond to enquiries
-
Arrange consultations
-
Provide a Free Google Ads Audit
-
Prepare proposals or quotations
-
Provide consultancy or implementation services
-
Communicate with you about agreed work
-
Maintain appropriate business and financial records
-
Operate, improve and protect this website
-
Understand how the website is used where analytics consent has been provided
-
Send marketing communications where permitted by law
5. Lawful bases for processing
Depending on the circumstances, we may process personal information on the basis of:
Legitimate interests — for example, responding to business enquiries and operating ClearView Search.
Contract — where information is required to provide a service or take steps before entering into an agreement.
Legal obligation — where information must be retained or disclosed to meet legal, tax or regulatory requirements.
Consent — for example, where you agree to optional analytics cookies or certain marketing communications.
Where processing is based on consent, you may withdraw that consent at any time.
6. Google Ads and analytics account access
If you provide ClearView Search with access to Google Ads, Google Analytics or another advertising platform, that access will only be used for the agreed review, consultancy or implementation work.
Changes will not intentionally be made to an advertising account unless this forms part of an agreed service.
Access should be removed when it is no longer required.
7. Who we may share information with
Personal information may be shared with trusted service providers where necessary to operate the website or provide an agreed service, such as:
-
Wix, which hosts this website
-
Email and cloud-storage providers
-
Booking or scheduling services
-
Analytics providers, where enabled
-
Professional advisers where reasonably necessary
-
Public authorities where disclosure is required by law
We do not sell personal information.
8. International transfers
Some service providers may process information outside the United Kingdom.
Where this happens, reasonable steps will be taken to ensure appropriate safeguards are in place as required by applicable data protection law.
9. How long we keep information
Personal information is kept only for as long as reasonably necessary.
As a general guide:
-
Enquiry information may normally be retained for up to 12 months after the last meaningful contact if you do not become a client.
-
Client and project information may be retained for longer where required for contractual, accounting, tax or legal purposes.
-
Advertising-platform access will be removed when it is no longer needed.
-
Marketing information will be retained until you unsubscribe or ask us to stop using it for that purpose.
10. Your rights
Depending on the circumstances, you may have rights under UK data protection law, including the right to:
-
Access your personal information
-
Correct inaccurate information
-
Request deletion of information
-
Restrict certain processing
-
Object to certain uses of your information
-
Request transfer of certain information
-
Withdraw consent where consent is being relied upon
To exercise your rights, contact hello@clearviewsearch.co.uk.
11. Complaints
If you have concerns about how your personal information is handled, please contact ClearView Search first so the issue can be investigated.
You also have the right to complain to the UK Information Commissioner’s Office (ICO).
12. Security
Reasonable technical and organisational measures are used to protect personal information against unauthorised access, loss, misuse or disclosure.
No website, email system or online service can be guaranteed to be completely secure.
13. Third-party links
This website may contain links to third-party websites or services.
ClearView Search is not responsible for the privacy practices of those third parties.
14. Cookies
This website may use cookies and similar technologies.
Please see the Cookie Policy for information about how cookies are used and how you can manage your preferences.
15. Changes to this Privacy Policy
This Privacy Policy may be updated from time to time. The latest version will be published on this page together with the date it was last updated.
16. Contact
For questions about this Privacy Policy or how your personal information is used, contact:
Mark Matthews, trading as ClearView Search
Email: hello@clearviewsearch.co.uk
